Frequently Asked Questions

How Can I Order from Purple Cake Shop?

Website Orders: Add to cart products listed in our menu and checkout using Gcash, credit cards and bank transfers.

GrabFood and FoodPanda Orders: Check for the nearest Purple Cake Shop branch on your GrabFood app.

Walk-in Purchases: You're welcome to visit our branches in Minglanilla, Toledo City and Cebu City. 


Does Purple Cake Shop Offer Delivery Services?

Currently, we do not offer in-house delivery services. Our delivery services are provided via Self-Booked Delivery: You may arrange for your own delivery or via FoodPanda or GrabFood for rush and seamless delivery.

Store Pick Up: Orders can be picked up directly from our shop.


What Should I Keep in Mind When Arranging for Self-Booking Delivery?

Motorcycle Delivery: If choosing motorcycle delivery, be aware that the safe handling of your cake largely depends on the rider's care.

Car Delivery Recommendation: For better protection of the cake, we recommend arranging a car delivery or motorcycles equipped with large thermal bags.

Liability: We leave to our customers to decide which type of vehicle to use. Purple Cake Shop will not be held liable for any damages or deformities once dispatched from our shop. However, we always remind all drivers to handle the cakes with extra care.

What Information Do I Need for Order Pickup?

Order Number and Name: Please provide your order number and name as a reference when picking up your order.

Order Confirmation: You will receive an order number and confirmation via the email address you provided.